Quick Summary

Bronson.AI created several Tableau dashboards for a telecommunications agency’s Data Collection System (DCS) to track operational details of telecommunications service providers.

Dashboard development was primarily carried out on-site at the telecommunications agency’s offices to ensure confidentiality.

The DCS data was stored on an on-site SQL Server, and Bronson.AI utilized queries to extract the necessary datasets for the dashboards.

The development process included interviews with internal representatives from the telecommunications agency to establish parameters, identify data sources, and integrate the agency’s design specifications, including bilingual support for English and French.

Project Overview

Bronson.AI was tasked with replicating an existing Excel dashboard using Tableau. Specifically, Bronson.AI developed multiple Tableau dashboards for a telecommunications agency’s Data Collection System (DCS), intended for an internal audience to monitor the reported operational details of telecommunications service providers. Due to confidentiality requirements, the majority of the dashboard development was carried out on-site at the telecommunications agency’s offices.

The DCS data is hosted on an on-site SQL Server, and queries were employed to extract the necessary datasets for the dashboards. The development process involved several interviews with internal representatives to define key parameters, identify and connect data sources, and integrate the agency’s design specifications, including the use of the CRTC’s color palette and font styles. Additionally, the dashboards were designed with functionality to toggle between English and French versions for bilingual support.

The Challenge

The telecommunications agency required effective dashboards to monitor the operational details of telecommunications service providers within their Data Collection System (DCS). Bronson.AI was tasked with developing these dashboards, ensuring adherence to confidentiality protocols by conducting most of the development on-site at the agency’s offices.

Our Solution and Impact

Bronson.AI successfully developed multiple Tableau dashboards customized to the telecommunications agency’s needs for monitoring the operational details of telecommunications service providers. They conducted interviews with internal agency representatives to define key parameters and identify relevant data sources.

By utilizing queries, Bronson.AI extracted datasets from the on-site SQL Server to populate the dashboards. They also incorporated the agency’s design specifications, including its color palette and font styles, and ensured the dashboards supported bilingual functionality, allowing content to be displayed in both English and French.

This solution equipped the telecommunications agency with effective tools to monitor and analyze operational details while ensuring confidentiality and aligning with organizational design standards.

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